Blue Access for Employers

Contact Us

Blue Cross and Blue Shield of Texas
1001 E. Lookout Drive
Richardson, Texas 75082
General Information: (972) 766-6900
TDD: (800) 735-2989 (for the hearing-impaired)

Customer Service Numbers
Group Products
For Customer Service please call the number on the back of your ID card, or call one of the following numbers: 
PPO/POS/Indemnity Plans
Monday to Friday 8 a.m. to 8 p.m. CT
(800) 521-2227
HMO Blue Texas Plans
Monday to Friday 8 a.m. to 8 p.m. CT
(877) 299-2377
Dental
Monday to Friday 8 a.m. to 6 p.m. CT
(800) 521-2227
Behavioral Health Services (Non-HMO)
Monday to Friday 8 a.m. to 6 p.m. CT
(800) 528-7264
Magellan Behavioral Health (HMO Only)
Monday to Friday 8 a.m. to 6 p.m. CT
(800) 729-2422
Membership Department
Monday to Friday 8 a.m. to 6 p.m. CT
(800) 445-2227

 

Contact List for Local Sales Offices 
Sales Office Contact Number
Amarillo

7901 Wallace Boulevard
Amarillo, TX 79124
(806) 371-3052
Austin

9442 Capital of Texas Highway, North
Suite 500, Arboretum Plaza II
Austin, TX 78759
(800) 336-5696
Beaumont

2615 Calder Street
Suite 700
Beaumont, TX 77702
(409) 896-0100
Corpus Christi

4444 Corona Drive
Suite 120
Corpus Christi, TX 78411
(800) 442-1685
Dallas/ Fort Worth

1001 E. Lookout Drive
Building B, 14th Floor
Richardson, TX 75082
(800) 399-5831
Houston

1800 West Loop Freeway South
Suite 600
Houston, TX 77027
(800) 235-0796
Lubbock

5225 South Loop 289
Suite 207
Lubbock, TX 79424
(800) 399-5831
San Antonio

17806 IH 10 West, Building 2
Suite 200
San Antonio, TX 78256
(210) 558-5100
Tyler

3800 Paluxy Drive
Suite 540
Tyler, TX 75703
(800) 259-3668

 

Individual Products
Individual Sales Representative (New Business Sales) (800) 531-4456
Dental Indemnity USA (sold with medical coverage) (800) 820-9994
Medicare Supplement Customer Service Representative (800) 654-9390

 

Send Claims and Correspondence to:
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044

 

Blue Access for Employers
Blue Access for Employers Hours of Operation:
Monday to Friday 6:00 a.m. to 3:00 a.m. CT
Saturday 6:00 a.m. to 6:00 p.m. CT
Blue Access Internet Help Desk
Monday to Friday 7:00 a.m. to 10:00 p.m. CT
Saturday 7:00 a.m. to 3:30 p.m. CT
1 (888)706-0583
Have a comment about Blue Access for Employers? Send us an email

 

Please use your best judgment when sending information via the Internet to an e-mail address. If you have personal or confidential information to relay to our company, please call the appropriate customer service phone number above. Visit our Web site Privacy Statement for more information on our commitment to protect information provided through the Internet.

 

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